Human Resources Business Partner null

About Alorica

Alorica provides a host of world-class services, including customer relationship management and back-office support. They're proud to passionately serve clients as diverse as they are — including communications, financial services, healthcare, retail, and tech companies, many in the Fortune 500.

Your responsibilities

• Assist in the planning, implementation, and communication of employee and labor relations programs and procedures; monitors the effectiveness of the programs and recommend modifications as needed.
• Compile information and statistics on the economic impact of proposals of both labor and management.
• Provide information regarding grievance procedures, disciplinary actions, and other employee relations practices to the management.
• Participate in meetings between labor and management to discuss and attempt to resolve issues of mutual concern.
• Gather initial information from employees regarding work-related problems, evaluates issues, and refer the issue for appropriate action.
• Responsible for pulling and analyzing HR employee statistics and progress reporting.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

Training & development

As one of the fastest-growing industries in the region (and in the world), they've made it a priority to go beyond meeting their employees’ expectations when it comes to their career at Alorica, and it all begins with training.  

Compensation & benefits

• Paid Holidays
• Vacation
• Paid Sick Leave
• Life Insurance
• Comprehensive Benefits
• Bonuses
• Tuition Reimbursement
• Community Partners
• Disability
• Casual Dress/Atmosphere
• Flex-Time / Flexible Schedule
• Free Drinks/Coke/Juice/Water
• Optional Telecommute / Work from Home

Career progression

Work-life balance

One of the ways they do this is through their gamified app called Connect where employees go to view training assignments, and company news, take their daily pulse checks, and see all the amazing wellness programs they offer and how to participate.

• Mental Wellness
• Emotional Wellness
• Social Wellness
• Physical Wellness
• Financial Wellness

Company culture

At Alorica, there's nothing they value more than their people. And it's their people who create Alorica's culture. From employee recognitions, and fun contests to company-wide celebrations, they are committed to connecting with, and empowering, their teams so that they can bring their best every day.

About you

• Strong analytical skills, self-directed, organized, possess follow-through skills, and have the ability to work independently.
• Advanced Excel skills required [e.g., pivot tables, v lookups, subtotals, etc.).Excellent prioritization and organization skills.
• Strong analytical skills. Process and detail-focused
• Ability to deal with demanding and changing environments. Ability to consistently deliver under pressure. 

How to apply

To apply for this position, simply click the "Apply on employer site" button on this page.

Source/s:

• alorica.com
• indeed.com
• youtube.com
• ph.prosple.com