IT Service Desk Associate null

About Bosch Philippines

Bosch Philippines is active in all of the company’s four business sectors, namely: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Its legal entity, Bosch Service Solutions, operates in two locations and provides voice and non-voice services to various industries globally.  

Your role

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve, and process user incidents and requests via phone/e-mail/chat
• Use knowledge base in daily business
• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

Training & development 

There’s plenty of support for your professional and personal development during work hours and a vast range of free and company-funded training courses available to everybody. In the Bosch Training Centre, there’s an ‘A, B, C’ of industry-leading training options for all employees, from “Artificial Intelligence” and “Brainstorming” to “Cooperation”. Learning anytime anywhere is supported with free licenses for online courses from world-renowned institutions. And the cherry on top: if necessary, they also offer financial support for you and your family’s formal education.

Benefits

Bosch enjoys your work, but they also enjoy the rewards. Every employee matters, so they offer an attractive base salary and regularly compare themselves to the wider market. Every employee takes into account dual achievement, your specific role, and your expertise. Their joint contribution to the company‘s success is recognized with corresponding bonuses based on the company's performance because top performers deserve top salaries. In addition, you‘ll receive an all-inclusive package of additional benefits that only a global multiplayer can offer.

Career progression

The business is built on ‘discovery’ so it makes sense that they want every employee to thrive and discover new paths for themselves. It energizes you and it improves them. Using standardized processes and instruments allows them to create better training, more interesting work, and deliver life-long learning. Ultimately, it gives them a more innovative team.

• They hold transparent competency management information so they can both see where your strengths and opportunities lie.
• Regular conversations with your leaders and team help plan your personal and professional futures.
• In the ‘MyDevelopment’ Store, you can find options for personal development, from networking and coaching to direct training.
• In their talent pools, they prepare experts & leaders for their upcoming tasks. Most of their leaders are developing within Bosch. Allows you to grow — beyond business areas, functions, or locations.

Work-life balance

With the flexible working policy, you can work in a way that suits you, your project, and your team. Even those with management responsibility can make their work fit their life — not vice versa.

• They offer you diverse, flexible, and mobile working models like job sharing, part-time work, home office, sabbatical, and many more — depending on your function & location.
• Smart Work at Bosch gives you flexibility. Your supervisor, your team and you decide how to combine working in the office and remotely.

Company culture

Working at Bosch means sticking together, with a clear mission, focus, and values to live and work by: They are Bosch. They work hard for their customers and for society, but they also work hard to create a thriving and warm culture. That takes brave and confident leadership, the latest technology, and plenty of space for networking and learning. Whatever your goals, they're supportive and flexible.

About you

• Fresh Graduates are welcome to apply
• Fluent in Business English
• Strong attention to details
• General IT Knowledge with a focus on workplace IT
• The ability of cross-functional thinking and quick problem-solving skills
• Customer service and solutions-oriented person, conveying a genuine willingness to help
• The high degree of self-motivation and learning potential
• Ability to work under pressure, shifting schedule, and working onsite

How to apply

To apply for this position, click the “Apply on employer site” button on this page.

Source/s:

• bosch.com
• bosch-softwaretechnologies.com
• youtube.com
• ph.indeed.com