SaaS Account Specialist null

About BruntWork

BruntWork is a leading outsourcing firm that helps companies outsource their most important roles to a distributed workforce in the Philippines.

Your responsibilities

• Contribute to creating unique content and descriptions in the Guides’ profile and website.
• Train guides on maximizing the company’s offered services and technology, in alignment with company True North Metrics.
• Coordinate with and provide direction to guides for actions needed to connect 3rd party accounts.
• Escalate Guide concerns/queries that are beyond your scope.
• Coordinate and partner with the Success Ops, Service, Sales, and Leadership teams.
• Extract and prepare leads and leads reports for the Sales Team.
• Contribute to process improvement through suggestions, analytics, and/or feedback.
• Contribute data to reports that represent productivity, project progress, and goal achievement.

Training & development

At BruntWork, they embrace the importance of ongoing learning and skill development for every team member. They prioritize the well-being and engagement of fresh graduates by incorporating mindfulness training and enhancing productivity. Their comprehensive C.O.R.E training program empowers representatives with essential skills, introduces them to new tools, and elevates proficiency in remote work operations.

Benefits

BruntWork offers a range of employee benefits and perks, which include:

• Only pay an hourly rate which includes a computer, internet, and all fees.
• Health Insurance Benefits
• Flexible Working Hours
• Virtual Team Events
• Transport Facilities
• Education Assistance
• Permanent work-from-home
• Steady freelance job

Career progression

BruntWork is dedicated to personal career growth, offering tailored paths for individuals. New graduates find abundant opportunities to apply their skills, learn, and work from home. Collaborate with exceptional leaders for mentorship and professional development.

Work-life balance

They are predominately "work from home" so you can live anywhere in the Philippines and still be considered for open positions. And you can do the work you love, on your terms, while working from the comfort of home. 

Company culture

BruntWork esteems diligent and trustworthy employees, recognizing that consistently doing the "right thing" is a deliberate, integrity-based action that fosters trust within their community, including staff, members, and the broader community.

About you

• Attentive to detail and strong organizational skills.
• Strong verbal and written communication skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Be resourceful and able to work in a fast-paced environment.

Work Schedule: Thursday to Monday, 7:00 PM - 4:00 AM Philippine Time with 1hr unpaid break

How to apply

To apply for this position, just click on the "Apply on employer site" button below, which navigates you to the careers page. 

On the career page click the " I'm interested" button to complete the application form.

Source/s:

• bruntworkcareers.com
• youtube.com