Emerson is the global technology, software, and engineering powerhouse driving innovation that makes the world healthier, safer, smarter, and more sustainable.
Your role
Responsible for providing front-line support, consultation, and remote diagnostics on Emerson Automation Solutions Syncade and DeltaV systems in Asia Pacific, Europe, Middle East, Africa, North America, and Latin America end-user customers and engineering organizations.
This involves troubleshooting, problem analysis, and solutions generation to hardware, software, installation, configuration, integration, and application issues and inquiries.
Maintains ownership of all received customer problems, provides timely updates, and sets the appropriate escalation priority.
Emerson is committed to helping employees become effective leaders, empowered with the knowledge and training they need to inspire, motivate and help their teams grow and succeed.
Through their benefits, development opportunities, and an inclusive work environment, they aim to create an organization their people are proud to represent.
Emerson invests to set its leaders up for success. Few companies do a better job of developing leaders and helping them make great transitions into new roles. Whether coming in from the outside or preparing for a challenging new position internally, leaders at Emerson can expect the support they need to excel and drive the company forward.
Work-life balance
They offer flexible hours, when possible, to help employees achieve work-life balance.
Company culture
People and culture are at the heart of every organization. Emerson has deep roots as a purpose-driven company that stretches back to its founding 130 years ago. Their unified values reflect that spirit today. At Emerson, they are not just building solutions for today’s challenges. They develop leaders to drive the innovation of tomorrow.
About you
BS/MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or other Engineering Degrees.
New graduates with exemplary academic achievements will be considered.
Knowledge or experience with DCS, PLC, or SCADA systems. Understanding of batch controls, discrete or continuous controls; PC-based HMI, Advanced Controls, Fieldbus, or field instrumentation. Knowledge of networking, TCP/IP, and Windows operating system.
Knowledge of SQL, Visual Basic, or any other programming language is an advantage
Ability to troubleshoot systems and present clear and concise information to the team, internal customers, and external customers.
My stay with the team has exposed me to different specified roles in managing fixed assets, sales returns and allowances, amortization of sales and costs, and balance sheet reconciliation, which left me with an exceptional experience.