C Lounge Ambassador null

Job Description

In your new role you will be responsible for engaging our guests during their visit, and ensuring brand service standards are met to the highest quality. Reporting to the Outlet Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

Responsibilities

A C Lounge Ambassador serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Create alcoholic drinks and cocktails including the classics, what's featured on the menu and any special guest requests
• Be dedicated to delivering exceptional guest service and creating an experience for the guest.
• Understand menu content, any menu changes, and promotional activities
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner
• Assist the team on the floor when necessary
• Previous experience within a five star cocktail bar environment
• The ability to create classic cocktails
• Flexibility in hours as you will be working rostered shifts, especially on weekends
• Exceptional personal presentation and communication skills
• Flexibility to respond quickly and positively to a range of work situations
• Passion for delivering exceptional levels of guest service

Requirements

A C Lounge Ambassador serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Friendly, positive, energetic disposition
• Commitment to delivering exceptional guest service
• Motivation to learn new skills and techniques
• Fantastic personal presentation
• Flexible availability and reliable
• Knowledge of alcoholic beverages and mixing of drinks

Benefits

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.