Retail System Support Officer null

About Security Bank 

Security Bank Corporation is one of the Philippine’s leading universal banks serving retail, commercial, corporate, and institutional clients. Established on June 18, 1951, it was the first private and Filipino-controlled bank of the post-World War II period.

Your responsibilities

• Provide ProcessMaker support and assistance to the business unit of the bank in addressing system issues, bugs, and limitations affecting the loans and cards process.
• Escalate reported issues on the ProcessMaker system and applications to appropriate units.
• Conduct case investigations on Processmaker and coordinate with various business units and ITG groups to provide accurate resolution to the problem.
• Assist and provide recommendations to businesses and operations for process improvement and ProcessMaker system enhancement.
• Attend various System proposal meetings, Sprint, and scrum meetings.
• Validate UAT scenarios prepared by business or operation on the requested ProcessMaker enhancement.
• Perform ProcessMaker UAT and prepare test scripts and other documentation for process enhancements.

For further details, please click the "Apply on employer site" button

Training & development

Security Bank Corporation has partnered with LinkedIn to provide the bank’s employees access to LinkedIn Learning (LiL), the networking site’s e-learning platform. Security Bank becomes the first Philippine bank to engage with a US-based professional networking company for their enterprise-wide e-learning services through this deal.

Under the terms of the collaboration, Security Bank employees will have access to an extensive library of online courses to help them develop professionally, amidst the sudden shift to other working modalities as a result of the pandemic.

Benefits

• Competitive package and merit increase for a job well done.
• They have annual check-ups and special rates for vaccinations.
• Our in-house gym and fitness provider partners will keep you fit.
• Guaranteed 15 months of pay
• Plus performance-based bonus
• HMO coverage from day one
• Multiple opportunities for career growth
• Family-oriented work environment

Career progression

Employees can use an assessment tool that allows LiL to provide customized learning pathways, which will result in employees seeing a more relevant and value-adding course library that is tailored to their specific job functions and allows them to discover new growth opportunities for their roles.

Work-life balance

In terms of work-life balance, most employees at Security Bank work during regular business hours from Monday to Friday. The company also allowed many employees to work from home during the COVID-19 pandemic.

New employees can also expect a competitive workplace environment, making climbing the corporate ladder difficult. It is, however, a matter of perspective among fresh grads. Individuals who thrive on challenges will find it easy to adapt to the company’s workplace.

Company culture

• Integrity - They act respectfully and honestly to honor commitments while ensuring timely, best-in-class delivery, even when in challenging situations.
• Empowerment - They are accountable for the authority are given and the authority they give to others.
• Innovation - They reimagine existing processes and tools toward achieving better outcomes.
• Execution Excellence - They effectively operationalize strategic goals and drive process and service excellence.

About you

• Bachelor’s degree in Business or IT-related degrees
• Less than 1 year of experience
• With knowledge in testing/application of ProcessMaker
• Preferably with basic knowledge in PHP, JQUERY, HTML, and/or SQL
• With excellent oral and written communication skills
• Knowledgeable in using MS Office Application
• Highly analytical / team player/multi-tasking ability
• Fresh graduates are encouraged to apply!

How to apply

To apply for this position, click the "Apply on employer site" button on this page.

Source/s:

• securitybank.com.ph
• youtube.com