IT Support Intern null

Your role

• Install hardware and peripheral components like disk drives, a/v equipment, printers, keyboards, and monitors on user premises. 
• Install and support operating systems, Microsoft Office, and other 3rd party programs  Identify system hardware, software, and operator problems.  Instruct users on software, manual, or equipment use. 
• Provide break/fix Desktop/Helpdesk support for IT via the ticketing system (JIRA).
• Provide user desktop setup for MacOS and Windows including experience with Active Directory and networking issues.
• Maintain the office IT asset inventories
• Maintain user access in Active Directory and Office365

About you

To apply, you must have the following qualifications:

• In-depth knowledge of Mac and PC operating systems, hardware troubleshooting, and repair.
• Excellent customer service skills
• Ability to work both independently and as a team
• Organizational and time-management skills with the ability to multitask effectively
• Coordinate with all IT information systems groups’ activities and escalation major problems 

Compensation & benefits

Here are some reviews on why you should join Trax Technologies:

• Great place to jumpstart your career.
• Managers are very supportive.
• TLs are supportive as well.
• Co-workers are approachable.
• Apart from a productive and fun workplace, the working schedule is flexible. You have the opportunity to work at home.
• Trax has a good working environment. 
• Competitive salary 
• Health care for the well-being of its employees.

Training & development 

Trax Technologies is dedicated to fostering career advancement by continually enhancing employee performance through ongoing training and seminars. It offers a structured environment where individuals can grow, develop new skills, and achieve their professional goals, making it an ideal place for those committed to personal and career development.

Career progression

Trax is committed to both business growth and the professional development of its team, rewarding bright, curious, and hardworking individuals with new challenges, exciting career opportunities, and continuous learning. They foster an environment where professional growth is prioritized, ensuring that their employees are always advancing alongside the company.

Sources

The following sources were used in researching this page:

• ph.indeed.com/cmp/Trax-Group/reviews
• ph.indeed.com/cmp/Trax-Group/reviews?ftopic=paybenefits
• traxtech.bamboohr.com/careers/539