CSR / Call Center Agent null

Minimum Qualifications:

• Amenable to work onsite (BGC, Taguig)
• Open for zero BPO experience as long as 4 years College Graduate
• Completed at least 1st year in college (1st and 2nd semesters)
• 6–18 months BPO experience is preferred but not required
• Okay, to work on a shifting schedule / graveyard shift.

Responsibilities:

• Answering incoming calls or emails from customers.
• Resolving customer inquiries and requests.
• Developing and maintaining accurate files.
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing.
• Providing cutting-edge service in a friendly, confident, and knowledgeable manner.

Why Us:

• Competitive Salary
• 15% Night Differential
• HMO plus 2 free dependents