At WTW, their purpose is to transform tomorrow. They provide data-driven, insight-led solutions in the areas of people, risk, and capital to propel the world’s leading businesses forward.
Your role
As aHealth and Benefits (H&B) Associate, you will consult on a wide variety of complex projects involving the design, pricing, funding, implementation, and management of a full array of Health and Group Benefits programs including medical, dental, life insurance brokerage, Benefits Consulting, including but not limited to Benefits Review, Benefits Optimization, Flexible benefits, Health Care Audits, and Health and Wellness. You will serve as the Project Manager and day-to-day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital.
The role:
Responsible for soliciting and closing New Business within established parameters (10% of the time)
Responsible for managing customer relationships in the area of benefits, to ensure 100% client renewal.
Liaise with HMO/insurer on special employee needs, especially VIPs
Analyze available funding options (e.g. HMO, life insurance, TPA, etc), and formulate data-based recommendations
Collect, understand, and analyze utilization data, and provide recommendations, based on analytics
Design plans to suit client needs to be based on client demographics, utilization data, market data, and clients’ benefit objectives
Define the scope of the methodology and proposal preparation for benefit consulting projects
Project management of complex clients, guaranteeing delivery on time, within budget, and with high quality, whether brokerage or benefits consulting clients
Manage H&B vendor renewals and negotiations
Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf
Demonstrate proficient writing, and oral presentation skills in client reports, recommendations, and presentations
Conduct lectures for leaders/employees when there is/are: implementation of new benefit; change of benefit (design or vendor); specific campaigns; a new group of hires
Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of use, member profile, etc.
Provide annual benchmarking comparison
Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs
Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs
Train and supervise colleagues who may be asked to report to you as People Manager
Understand and properly use Willis Towers Watson’s (WTW) tools
Consistently exhibit the values of WTW
Training & development
Colleagues are provided with diverse development opportunities, including courses and certifications for individual contributors and leader workshops for those in leadership roles. Online training courses are available to enhance professional skills, allowing flexibility in scheduling.
Benefits
Working at Willis Towers Watson has its rewards.
Not only do they get to collaborate with talented colleagues and work with great clients, but they are also offered competitive total rewards programs that align with their values.
Their aim is to provide their colleagues with pay for performance;
Benefits that support good health and a balanced life now,
As well as the ability to plan for the future;
An extraordinary range of opportunities for professional development and career growth, depending on individual needs and interests;
And recognition of those who go above and beyond in demonstrating their values or delivering outstanding work.
While some aspects will vary by business or geography, all will help them drive a high-performing and successful company. Please ask your recruiter for more specific information.
Career progression
They empower individuals to shape their own careers, recognizing their unique understanding of career priorities. Providing ongoing support and diverse global opportunities, your manager assists in creating a career development plan, connecting you to necessary support, and helping you make informed decisions about your desired direction.
Work-life balance
At WTW, success is seen in various working styles, emphasizing exceptional talent over physical space. Colleagues are trusted to understand their work requirements, including people, tools, and environment. Work styles align with the specific tasks and collaboration needs for success, within the constraints of roles, business needs, geography, and regulations.
Company culture
At Willis Towers Watson, employment is an invitation to explore new frontiers, leveraging expertise and global presence to overcome challenges and unlock potential. This dynamic environment encourages engagement and innovation, empowering colleagues to achieve optimal results for each other and for clients.
About you
Qualifications and Expertise:
Excellent ability to communicate effectively with a strong focus on customer service
Good oral and written communication skills
Deep knowledge of national and local H&B vendor marketplaces
Technical proficiency in multiple H&B practice disciplines
Broad understanding of compliance issues related to local legislation
Proficiency in Microsoft Office (especially Excel and Word, knowledge of MS Access is a plus)
Proficiency in English language
Good people management skills
Competencies:
Client Focus
Change and Adaptability
Talent Development
Influence and Selling
Results Focus
Collaboration
Thought Leadership and Innovation
How to apply
To apply for this role, please click the " Apply on employer site" button on this page.
Their recruiting team is committed to reviewing each CV/resume and responding within seven days of receiving the application. However, this time period can sometimes flex depending on the volume of applications received.
Source/s:
careers.wtwco.com
youtube.com
Work rights
The opportunity is available to applicants in any of the following categories.