At WTW, their purpose is to transform tomorrow. They provide data-driven, insight-led solutions in the areas of people, risk, and capital to propel the world’s leading businesses forward.
Your role
This role falls under the WTW Enterprise Delivery Organization (WE DO), Global HR Services function, and will report directly to the Team Lead for Regional HR Services. It is responsible for performing day-to-day HR Service delivery for the in-scope locations.
Client Focus
Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country-specific processes
Ensure adherence to identified service level standards and metrics
Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
Assists with maintaining accurate employee records including associate personal files
Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues
Teamwork
Follow the defined processes in HR Services
Participate in process efficiency, monitoring of workload, and the implementation of continuous improvement projects
Identify the potential for better team efficiencies and collaborate with the leader on their implementation
Integrity
Responsible for keeping employee data accurate and privacy
Facilitate correct data entry for the new hires keep the data records for the existing employees and put the changes to the HRIS
Respect
Sharpen expertise and deep knowledge of HR issues to gain credibility in different areas
Enrich the processes and the value-added services for the internal customer
Excellence
Facilitate professional excellence through quality delivery of HR Services tasks, expertise in process mapping and process designing
Training & development
Colleagues are provided with diverse development opportunities, including courses and certifications for individual contributors and leader workshops for those in leadership roles. Online training courses are available to enhance professional skills, allowing flexibility in scheduling.
Benefits
Working at Willis Towers Watson has its rewards.
Not only do they get to collaborate with talented colleagues and work with great clients, but they are also offered competitive total rewards programs that align with their values.
Their aim is to provide their colleagues with pay for performance;
Benefits that support good health and a balanced life now,
As well as the ability to plan for the future;
An extraordinary range of opportunities for professional development and career growth, depending on individual needs and interests;
And recognition of those who go above and beyond in demonstrating their values or delivering outstanding work.
While some aspects will vary by business or geography, all will help them drive a high-performing and successful company. Please ask your recruiter for more specific information.
Career progression
They empower individuals to shape their own careers, recognizing their unique understanding of career priorities. Providing ongoing support and diverse global opportunities, your manager assists in creating a career development plan, connecting you to necessary support, and helping you make informed decisions about your desired direction.
Work-life balance
At WTW, success is seen in various working styles, emphasizing exceptional talent over physical space. Colleagues are trusted to understand their work requirements, including people, tools, and environment. Work styles align with the specific tasks and collaboration needs for success, within the constraints of roles, business needs, geography, and regulations.
Company culture
At Willis Towers Watson, employment is an invitation to explore new frontiers, leveraging expertise and global presence to overcome challenges and unlock potential. This dynamic environment encourages engagement and innovation, empowering colleagues to achieve optimal results for each other and for clients.
About you
Bachelor’s Degree or equivalent in human resources, business, or related field preferred
Strong written and verbal communication skills.
Ability to plan and prioritize workload.
Ability to use own initiative but work under instruction as required.
Ability to work as part of a team and alone with a ‘can do’ attitude.
Maintain good working relationships with colleagues across HR.
Ability to provide a high standard of customer care.
Methodical and organized approach.
Quick Learner and self-motivated.
Flexible and Adaptable to Changes.
Working knowledge of Excel and Word will be preferred
Willingness to work on a hybrid set-up
Willing to be assigned on a rotating shift pattern
Japanese language skills required
How to apply
To apply for this role, please click the " Apply on employer site" button on this page.
Their recruiting team is committed to reviewing each CV/resume and responding within seven days of receiving the application. However, this time period can sometimes flex depending on the volume of applications received.
Source/s:
careers.wtwco.com
youtube.com
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Business
Business Administration
Management
Human Resources
Work rights
The opportunity is available to applicants in any of the following categories.