Assist in working with business stakeholders to understand project objectives and requirements.
Understand the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration, and data entry
Assist in the development and maintenance of the standard project management deliverables such as project plan, product backlog, issues, action items log, meeting minutes, etc.
Establish proper communication and support the deployment of fixes/enhancements from start to end.
Business Analysis and Customer Support
Support the software development team in defining, designing, and testing features.
Assist in managing after-sales customer support after deployment of fixes/enhancements.
Deliver a world-class support experience
Qualifications
A college student enrolled in any technical, business management, finance, marketing, or communications course
Passion for technology and for being a part of a fast-growing AI Edtech startup
Great communication skills; has the ability to communicate effectively and efficiently (both verbal and written)
Ability to multitask, prioritize, and manage time effectively
Fast learner
Good analytical and problem-solving skills
Tech-savvy, comfortable using Google suite products
Can work independently
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Bachelor's degree
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Business
Business Administration
International Business
Management
Office Studies
Project Management
Economics
Marketing & Advertising
Public Relations
C
Communication
Media Studies
I
Computer Science (all other)
Computer Systems and Networks
Programming & Software Engineering
Work rights
The opportunity is available to applicants in any of the following categories.