2022 POS Assistant null

About FWD Philippines

FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster, and smoother, with innovative propositions and easy-to-understand products, supported by digital technology.

Your role

• Conduct quality assurance to all correspondences and other communications and their timely releases, including core system adjustments.
• Reprocessing of Policy Pack.
• Upload of documents to the document system facility
• Administrative functions such as records reconciliation, and POS suspense clearing.
• Execution of all other tasks being assigned by its immediate Manager from time to time
• Manage efficiently all pending cases to ensure the desired customer experience is delivered to customers within target TAT.

Compensation & benefits

Considered one of the fastest-growing insurance companies in the Philippines, FWD Philippines launched “WorksForMe” in 2018, its enhanced employee benefits program designed to help the organization’s workforce celebrate life while they work.

Part and parcel of FWD’s WorksForMe program are special leave entitlements for employees. As part of the program, employees’ vacation leaves (VL) can be rolled over during the next 12 months of the succeeding year. The longer the employee stays with the company, the more VLs they earn. Upon reaching the employee’s third year of tenure, an additional VL will be given, and one more every year thereafter up to a maximum of 24 total VLs annually, hence recognizing the employees’ loyalty. 

Read more here...

Work-life balance

At FWD everyone is valued for their unique background and contribution. With this, they offer flexible working, exciting career opportunities, and a dynamic learning environment where you learn from them – and they learn from you.

They encourage everyone to be their best selves while empowering you to do what you’re passionate about, creating fun and exciting communities.

Company culture

At FWD they are proactive, open, committed, caring and innovative. These are their five core values – and they underpin everything they do. 

About you

• Must be a college graduate, preferably in a business course.
• Preferably with at least 6 months of experience in insurance back-office operations.
• No experience is accepted but willing to undergo training in insurance operations.

How to apply

To apply for this position, simply click the “Apply” button on this page.

To personalize the whole experience, FWD enables applicants to engage with them anytime, anywhere. All processes – from application to onboarding – can be completed in one single online platform and on mobile devices for convenience.

Source/s:

• fwd.com.ph
• ph.prosple.com
• ph.indeed.com