QA Specialist null

About ING 

ING Hubs Manila is a powerhouse of processing services that is central to the global ING Bank business. They provide services that range from financial markets, trade finance services, lending services, client due diligence/onboarding activities, corporate audit, legal, risk management, IT and software development, retail banking operations, and so much more.

Your role

• Be primarily responsible for alert investigation on a retroactive review of activity, known as a Lookback.
• Perform risk-based investigations on complex transaction monitoring alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing, and tax evasion, following ING’s Global Standard TM Investigation Process and Procedures. 
• Analyse customer and transaction information to assess whether the alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.
• Within the ING procedural framework, use your own judgment based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
• Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion, and any evidence you have gathered that supports your conclusion. 
• Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work and that of those you assist is completed in a timely fashion. 
• Participate in global/regional projects/workstreams conducting searches, gathering data, and recording evidence from internal systems, the internet, commercial databases, and inquiry with business or Compliance contacts within ING, accumulating facts from investigations to be utilized in presentations to Management and/or Compliance.
• Support the successful accomplishment of internal Risk Controls and Self-Assessment of policies, as they apply to the department Implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance.

Training & development

All ING trainees participate in global learning events. There, you learn about every aspect of core banking, such as the role of a bank, the bank balance sheet, bank funding, IT processes, and risk management. Needless to say, these events also help you to develop your soft skills such as how to deal with business partners, stakeholder management, and presentation techniques. Each traineeship track also has its own specialized training courses.

 Compensation & benefits

Prosple salary estimated is from 23,000 to 33,000 per month.Some benefits include

• An attractive salary
• 13th-month salary
• Holiday leave days
• Flexible working hours and working from home (hybrid mode)
• Maternity leave
• Pension scheme
• They offer a fixed monthly compensation for the costs of internet and other working-from-home-costs

Career progression

There is a strong focus on your growth from several perspectives:

• Personal: They help you to improve your personal effectiveness, such as time management, presentation skills, teamwork, and leadership skills.
• Professional: you learn the basics of our core business of banking, enhance your knowledge of the financial services sector and develop your skills in areas such as preparing business models and taking part in pitches.
• Organizational: you gain insights into the business and an understanding of the competitive landscape and ING’s strategic priorities.
• Relational: you learn the importance of building a strong network that reaches all of ING’s locations and beyond. They help you become an ambassador for ING and their values.

Work-life balance

They need people to think clearly. That can only happen when you are rested, healthy, and enjoying life. In most regions, they offer working arrangements like flexitime, remote working, and part-time working so that you can strike the right balance between your career and your home life.

Company culture

ING culture has always been built about empowering employees in both life and work. This purpose represents conviction in people's potential. They are here to enable people to do things that move them and create a differentiating experience to unleash more of what they can do today, tomorrow, and in the future. They work in an environment where people are trusted to make decisions and every voice gets heard. If you have an idea to make banking better, you’ll be encouraged to make it happen – regardless of your position. 

About you

• High school diploma/GED required.
• Degree preferred.
• A certificate in quality assurance is a plus.
• Previous experience in quality assurance or a similar field.
• Working knowledge of tools, methods, and concepts of quality assurance.
• Solid knowledge of relevant regulatory standards.

Source:google.com

How to apply

Please click on the "Apply on employer site" on this page.

ING Recruitment Process:

• Apply based on the role requirement listed on the job posting
• If deemed fit, recruitment will call you for the initial interview
• Once you passed the recruitment interview, you will be endorsed for the Business interview / Final interview 
• Once identified for the role, an offer will be discussed by the recruiter together with the contract

Source/s:

• ing. jobs
• youtube.com
• jobstreet.com